INFORMATION ON THE CORONAVIRUS COVID-19

The island of Tenerife goes to level 2 this Monday, January 18 until January 28 (the level can be checked during this period) so that you can enter and leave the island without restrictions.

The Governing Council of the Canary Islands agreed in its session on January 16, 2021 to modify the alert levels established on the island of Gran Canaria to alert level 3 from this Friday, January 18 at 0:00 until February 1st.

An affidavit must be filled out, you can download the form here.

 1- What are the exceptions allowed to travel in and out of Tenerife?

This restriction of movement applies to the island of Gran Canaria except for trips than can be adequately justified based on any of the following reasons set out in Article 6 of Royal Decree-Law 926/2020 of 25 October, which declares the state of emergency in Spain to prevent the spread of infections caused by SARS-CoV-2:

• a) To go to health centres, services, and establishments.
• b) To fulfil work-related duties and other professional, business, institutional or legal obligations.
• c) To attend university or teaching and educational centres, including nursery schools.
• d) To return to the usual or family place of residence.This exception includes travels to territories where family members or persons close to the person travelling usually reside.
• e) Assistance and care for the elderly, minors, dependants, people with disabilities and, in particular, vulnerable people.
• f) To go to financial and insurance entities, or to service stations in neighbouring areas.
• g) For any necessary or urgent actions before public, judicial or notarial bodies.
• h) To renew permits and official documents, as well as to carry out other administrative procedures that cannot be postponed.
• i) To take official exams or tests that cannot be postponed.
• j) Due to force majeure or case of need.
• k) Any other activity of a similar nature, duly accredited.

• Passengers in transit at the airport of Gran Canaria whose final destination is another island, or any other part of the Spanish territory are also excluded from this restriction. 

• Likewise, this restriction shall not apply to anyone from outside the territory of the Autonomous Community of the Canary Islands provided that they show proof of a reservation in a tourist accommodation establishment registered in the General Tourist Register of the Autonomous Community of the Canary Islands and subject to the provisions of the public health control regime for admission to an accommodation establishment in accordance with Decree-Law 17/2020, of 29 October, on the extraordinary measures taken regarding tourism to face the effects of the health and economic crisis caused by the COVID-19 pandemic. 

• You can access and download the affidavit form that must be filled out and submitted in order to enter or leave the island of Gran Canaria (Download).

2.- If I am travelling to another island from Gran Canaria, do I need to take a diagnostic test in order to leave the island of Gran Canaria?

It is not necessary, but it has been recommended that everyone arriving on any of the Canary Islands from the island of Gran Canaria, -except children under the age of six-, be screened under the terms established in the Order issued by the regional Health Minister on 14 December 2020, which provides for the screening of passengers entering the territory of the Autonomous Community of the Canary Islands from the rest of the national territory, either by air or sea, by means of active infection diagnostic tests (AIDT) in order to prevent the spread of infections caused by SARS-CoV-2. 

3.- Can I travel to the island of Gran Canaria from outside the Autonomous Community of the Canary Islands?

In the case of national and international tourists planning to come to the island of Gran Canaria on holiday, they can make use of the exceptions provided for in current regulations regarding the right of admission in tourist accommodation establishments, where a negative Covid-19 test must be presented upon arrival as proof of being free of coronavirus. 

4.- How long will these restrictions be in force?

The measures contained will remain effective from 00:00 hours on January 18, 2021 until February 1st, 2021.

The Governing Council of the Canary Islands agreed in its session on January 14, 2021 to modify the alert levels established on the island of Lanzarote to alert level 3 from this Friday, January 15 at 0:00 until January 28 (this day included).

An affidavit must be filled out, you can download the form here.

 1- What are the exceptions allowed to travel in and out of Lanzarote?

This restriction of movement applies to the island of Lanzarote except for trips than can be adequately justified based on any of the following reasons set out in Article 6 of Royal Decree-Law 926/2020 of 25 October, which declares the state of emergency in Spain to prevent the spread of infections caused by SARS-CoV-2:

• a) To go to health centres, services, and establishments.
• b) To fulfil work-related duties and other professional, business, institutional or legal obligations.
• c) To attend university or teaching and educational centres, including nursery schools.
• d) To return to the usual or family place of residence.This exception includes travels to territories where family members or persons close to the person travelling usually reside.
• e) Assistance and care for the elderly, minors, dependants, people with disabilities and, in particular, vulnerable people.
• f) To go to financial and insurance entities, or to service stations in neighbouring areas.
• g) For any necessary or urgent actions before public, judicial or notarial bodies.
• h) To renew permits and official documents, as well as to carry out other administrative procedures that cannot be postponed.
• i) To take official exams or tests that cannot be postponed.
• j) Due to force majeure or case of need.
• k) Any other activity of a similar nature, duly accredited.

• Passengers in transit at the airport of Lanzarote whose final destination is another island, or any other part of the Spanish territory are also excluded from this restriction. 

• Likewise, this restriction shall not apply to anyone from outside the territory of the Autonomous Community of the Canary Islands provided that they show proof of a reservation in a tourist accommodation establishment registered in the General Tourist Register of the Autonomous Community of the Canary Islands and subject to the provisions of the public health control regime for admission to an accommodation establishment in accordance with Decree-Law 17/2020, of 29 October, on the extraordinary measures taken regarding tourism to face the effects of the health and economic crisis caused by the COVID-19 pandemic. 

• You can access and download the affidavit form that must be filled out and submitted in order to enter or leave the island of Lanzarote. Download in PDF or DOC.

2.- If I am travelling to another island from Lanzarote, do I need to take a diagnostic test in order to leave the island of Lanzarote?

It is not necessary, but it has been recommended that everyone arriving on any of the Canary Islands from the island of Lanzarote, -except children under the age of six-, be screened under the terms established in the Order issued by the regional Health Minister on 14 December 2020, which provides for the screening of passengers entering the territory of the Autonomous Community of the Canary Islands from the rest of the national territory, either by air or sea, by means of active infection diagnostic tests (AIDT) in order to prevent the spread of infections caused by SARS-CoV-2. 

3.- Can I travel to the island of Lanzarote from outside the Autonomous Community of the Canary Islands?

In the case of national and international tourists planning to come to the island of Lanzarote on holiday, they can make use of the exceptions provided for in current regulations regarding the right of admission in tourist accommodation establishments, where a negative Covid-19 test must be presented upon arrival as proof of being free of coronavirus. 

4.- How long will these restrictions be in force?

The measures contained will remain effective from 00:00 hours on January 15, 2021 until January 28, 2021.

From Monday, May 4, 2020 it is mandatory. Following the indications given by the Ministry of Transport, Mobility and Urban Agenda according to BOE 384/2020, which establishes the mandatory use of surgical masks or superior protection that cover the nose and mouth for all users of public air transport. Therefore, we recommend that you bring your surgical or upper protection mask with you before going to the airport. People with respiratory problems or who certify by medical prescription that they cannot wear a mask can previously request the exception of wearing it. In case of non-compliance by the passenger, it will not be possible to allow boarding.

In addition, following the recommendations of the State Air Safety Agency, passengers wearing valve masks will not be allowed to board.

From Monday 23rd of November, the health controls for international passengers with Spain as final destination will be updated. In this way, all passengers arriving in Spain by air or sea must undergo a health check at the first Spanish port or airport they arrive at.

• Temperature control
  The temperature must be taken using non-contact thermometers or thermal imaging cameras. A temperature equal to or greater than 37.5 ºC is established as the detection limit.
• Documentary control
  All passengers from any airport or port located outside of Spain must complete before departure a public health form called "Health Control Form" or also called PLC (Passenger Locator Card). It can be formalized digitally through the website www.spth.gob.es, or the Spain Travel Health-SpTH application (Android / iOS). Once completed, the passenger will be provided with a QR code that must be presented at the health controls upon arrival in Spain. It may also be formalized in writing before departure, since its delivery on board will be withdrawn. Here you can download the PLC in different languages: ES EN FR AR DE
  
• Passengers coming from risk areas
  Before boarding, it will be checked that every passenger from risk areas or countries presents the QR code (Spain Travel Health-SpTH) where the passenger states that they have the diagnostic test of active infection for SARSCoV-2 (PRC) with a negative result, carried out in the 72 hours prior to arrival in Spain.
  In the case of not having a QR code but it is shown that the passenger have a negative PCR test result under the conditions required by the BOE, the passenger will be asked at check-in or at the boarding gate to fill in the PLC by hand and deliver it to us.
  
  
  We recommend that you download the RadarCOVID app to find out what the risk of exposure is based on your location.
  
  The list of risk countries or areas will be reviewed every 15 days and published on the website of the Ministry of Health of Spain.
  
  

The government of the Region of Madeira (RAM) has defined new control measures for passengers arriving at Madeira airport, effective from 1 July.

1. Health questionnaire.

In the context of the COVID-19 pandemic, it is obligatory to complete the traveller's registration in the WEB APPLICATION "Madeira Safe to Discover" at: www.madeirasafe.com by all passengers flying to Madeira's airports. If you have not completed it before the flight, you must do so after disembarking on your mobile device, on madeirasafe.com or using the QR codes published at the airport or by providing your personal details to the staff available on arrival for this purpose.

All passengers who do not carry a negative PCR test result for SARS-CoV-2 carried out within 72 hours before the flight will be tested after disembarkation. The test is free of charge for all passengers

2. Temperature monitoring
   All passengers landing at airports in the Region of Madeira are subject to temperature checks, even if they carry a PCR test for Covid19 with a negative result carried out within 72 hours before landing in laboratories certified by national or international authorities.

3. COVID-19 test (PCR)

Passengers landing at Madeira Region airports with a PCR test for Covid19 with a negative result (carried out within 72 hours before landing time, in laboratories certified by national and international authorities) on landing, proceed to their destination on presentation of the relevant report which can also be submitted, in advance together with the health questionnaire.

Passengers landing at Madeira Region airports who have not undergone the PCR test to detect Covid19 must do so at the destination airport on arrival, with an estimated maximum of 1 hour to complete the process. After performing the PCR test, passengers must proceed to their destination, respecting the rules of social distance and use of a mask. The result of the test will be reported to the passenger within 12 hours.

4. Monitoring

All passengers will be monitored through an application (cell phone application) of the Regional Health Authority of voluntary use, but recommended, or by telephone contact.

5. COVID-19 test positive result
   The passenger will be directed to a designated hotel and live-in partners (direct contacts) will be subject to obligatory confinement.

The Madeira regional government will assume the costs of treatment, accommodation and meals in the designated hotel. After seven days, the passenger will undergo a new COVID-19 test, for decision by the Regional Health Authority. If the disease appears during the stay, the hotel will not be closed and must comply with the guidelines issued by the Regional Health Authority.

6. Repatriation
   The Madeira regional government collaborates with all diplomatic authorities and operators involved.

All charges related to repatriation operations must be covered by the passengers' travel insurance.

These measures do not apply to passengers flying internally in Portugal (Madeira - Porto Santo).

These measures are implemented by the health authorities of the Region of Madeira, and are their exclusive responsibility; they are not within the framework of the contract for the transport of passengers between the airline and the passenger.

Travelers for urgent reasons, whose travel prevents its realization (patients imperative medical reasons, critical occupations such as toilets, etc).

All Passengers desembarking in PXO must have a PCR negative test done up to 72hrs prior to departure or allow the Health authorities to perform a test upon arrival, in this case they must quarantine while waiting for the result.

Residents must repeat the test between the 5th and the 7th day after the first test is done and quarantine in the meantime.
Non-residents staying up top 7 days , only the initial test is required.
Non-residents staying more than 7 days must repeat the test between the 5th and the 7th day after the initial test.


This will apply during the period where there is no sea trips . It is expected no sea trips until the end of January .

At the date of this communication, the requirements of the Portuguese authorities for passengers flying to Lisbon are as follows.

1. 
   Passenger Locator Card (PLC)
   All passengers travelling to Lisbon must complete a public health form on board which will be handed in by the crew before landing at Humberto Delgado-Lisbon airport. They must also return the completed form to the crew before leaving the aircraft.

You can also download the form here.

2. 
   Test COVID-19 (PCR)
   Passengers within the Schengen area will not need a PCR test to land at Humberto Delgado-Lisbon airport. However, those passengers with connecting flights outside the Schengen area must have carried out the PCR test to detect COVID-19 with a negative result within 72 hours before the landing time.

Download the Portuguese health authorities' information brochure here.

• For all passengers, as part of the surveillance and sanitary control work that is being carried out in Mauritania to prevent the entry of infectious diseases, it will be mandatory to complete the public health form (PLC) provided by the cabin crew. They should be completed during the flight and have it available on arrival to hand over to the health authorities located in the arrivals hall of the Nouakchott airport terminal.
  If you wish, you can download the public health form to locate passengers here before your flight. ES | EN | FR | AR
  
  
• For all passengers with non-Mauritanian nationality, they must present a negative PCR test carried out at least 72 hours before the flight departure. This certificate must be presented to the health authorities located at the airport arrivals terminal, when required.

1. According to the competent Spanish authorities, only the following groups are authorized to enter Spanish territory without prejudice to current sanitary and migratory conditions:
   
   Ordinary residents of the European Union, Schengen Associated States, Andorra, Monaco, The Vatican (Holy See) or San Marino who go to that country, providing documentary proof.
   
   Holders of a long-stay visa issued by a Member State or Schengen Associated State who are heading to that country.
   
   Health professionals, including health researchers, and elderly care professionals who are going to or returning from their work activity.
   
   Transportation personnel, seafarers, and aeronautical personnel necessary to carry out air transportation activities.
   
   Diplomatic, consular, international organizations, military, civil protection and members of humanitarian organizations, in the exercise of their functions.
   
   Students who carry out their studies in the Member States or Schengen Associated States and who have the corresponding permit or visa and medical insurance, as long as they go to the country where they are studying, and that the entry occurs during the academic year or 15 days previous.
   
   Highly qualified workers whose work is necessary and cannot be postponed or carried out remotely, including participants in high-level sports events that take place in Spain. These circumstances must be justified by documentation.
   
   Duly accredited people traveling for imperative family reasons.
   
   People who document reasons of force majeure or situation of need, or whose entry is allowed for humanitarian reasons.
   
   Residents of the countries listed in the annex provided that they come directly from them, have transited exclusively through other countries included in the list or have carried out only international transits at airports located in countries not listed in the annex. This list of countries is updated every 15 days in the BOE. Check the latest version here.

Entry to the terminal is restricted to passengers who will be flying.

We recommend heading to airports well in advance, following Aena's directions, no earlier than 90 minutes before the flight.

In view of the decline in activity and the needs of the health emergency, Aena is adapting its facilities and service until normal traffic conditions are restored.

At some of the Canary Islands' airports, Aena will gradually be able to rearrange the infrastructure and adapt opening and closing times as well as the various facilities such as car parks and check-in areas.

Further information on Aena's airports here

Before making your trip, consult here the applicable regulations in force at any time that may be required by the Autonomous Community of Aragon.

Before making your trip, consult here the applicable regulations in force at any time that may be required by the Autonomous Community of Navarra.

Before making your trip, consult here the applicable regulations in force at any time that may be required by the Autonomous Community of Asturias.

Before making your trip, check here the applicable regulations in force at any time that may be required by the Autonomous Community of the Basque Country.

Before making your trip, check here the applicable regulations in force at all times that may be required by the Autonomous Community of Andalusia.

Before making your trip, check here the applicable regulations in force at all times that may be required by the Autonomous Community of Murcia.

Before making your trip, check here the applicable regulations in force at any time that may be required by the Autonomous Community of Cantabria.

Before making your trip, check here the applicable regulations that may be required by the Autonomous Community of Galicia.
You can also consult here the latest regulations and measures in force of the Xunta de Galicia.

Current restrictions
· Entrances and exits of Galicia for a justified cause according to Royal Decree 926/2020, of October 25.
· Limitation of movements in some municipalities or groups of municipalities. (Vigo continues with the same limitations with the group of neighboring municipalities).
· Records in SERGAS of those from areas with a higher incidence than Galicia

(The Canary Islands are not the area of greatest incidence according to the resolution of January 5).

According to the BOIB, for Residents and Non-Residents in the Balearic Islands, PCR-TMA entry tests are necessary from Monday, January 18, 2021 to February 2, 2021.

In case you have not done them before.

Non-resident passengers traveling to the Balearic Islands for a period of more than 72 hours will undergo a rapid antigen test (PRAg) at the airport.

They can also request and obtain an appointment to undergo a PCR within a maximum period of 48 hours afterwards (quarantine until they have the negative result).

• By phone of INFOCOVID of the Balearic Islands, (900 100 971).
• Through the checkpoint staff.

In the event that the result is positive, it will be submitted to the instructions of the health authority.

Therefore, it is necessary for our passengers to complete the travel questionnaire for this purpose on the website of the Balearic Health Service.

More information here